Campus & Hostel Operations Manager

Posted 1 year ago

Job ID *****

Department

ACADEMICS

Job Type

full Time

Location

Bangalore, India

Atria University, Bengaluru

Atria University is looking to hire an Operations Manager to oversee and carry out tasks related to hostel and student life for our students. This is a full-time role and the incumbent is required to reside at the hostels. The Atria University hostel is currently run by Olive Living by Embassy Group, and the Operations Manager will be the first point of contact between AU and Olive Living .
Candidates who:

have experience with student-facing roles,
are proficient in handling business negotiations & vendors;
have on-the-spot conflict resolution skills, and
can handle tasks from across verticals.

will be preferred for this position.

Key requirements

Will be required to stay at the hostel property and act as liaison between Atria University & Hostel team
Will be required to be present at student focused Atria University events that takes place on hostel premises and outside
Be available for communication with Atria University staff and parents/guardians at all times.

Responsibilities

Enable residence life – safe, holistic, & comfortable
Be approachable and de-escalate issues of conflict on an immediate basis
Ensure that students are abiding by university and hostel codes of conduct
Arrange for first-aid in case of any emergency and arrange for hospitalization of student/staff, if required
Make sure students leave and return to & from campus to Olive at stipulated times unless notified by the University
Responsible for collecting grievances of students with regards to maintenance of the accommodation & quality of food
Report any cases of indiscipline or misbehaviour by the students to the Director of Student Life
Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
Ensure operational activities remain on time and within a defined budget
Oversee accounts payable and accounts receivable departments with respect to student campus life & hostel life
Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and on-point delivery of services to students
Help oversee materials and inventory management

Preferred experience and credentials (not mandatory):

Must Have:

People skills and good communication skills
Experience with interfacing with youth in a professional setting
Has been a hostel warden in the past
Bachelor’s degree holder
2+ years’ proven experience in an operations management position
Moderate budget development and oversight skills
Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
Trained in conflict management and business negotiation processes
Able to manage vendors
Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)

Application Process

To apply, please send your CV and a cover letter to hiring@atria.edu. Your cover letter should highlight any relevant experiences you have had and why you believe you would be a good fit for this position.

The subject of the email should be ‘Application for Campus & Hostel Operations Manager’.

Applications will be reviewed on a rolling basis until the position is filled.

Telephonic interviews will be conducted for shortlisted candidates, followed by 2-4 conversations with team members and management.

About Atria University

Located in the heart of Bengaluru, India, Atria University is introducing a model of learning that directly responds to the real-world scientific, technological, economic, and social problems affecting our world.

Our mission is to nurture students’ intellectual curiosity, passion, communication skills, and self-awareness so as to enable students to achieve their goals and more. Students can graduate with a Bachelor’s of Business Administration, Design, Science, or Technology.

Courses require students to work together to solve real-world problems of practical and social relevance. We expect students to take these practices into their daily lives to affect change in India and the world.

Ask me anything

Job ID - *****